Firm - If you prefer a mattress without much give, a firm mattress is probably your best option. Firm mattresses have a layer of cushioning but are not as soft as other models. Though mattress firmness does not directly correlate to support, many people with back problems elect to sleep on a firm mattress, stating that the firmer padding prevents their back from sinking into an uncomfortable position.
Plush - Offering a level of comfort directly in the middle of the spectrum, a plush mattress is a good choice for someone who does not have a distinct comfort preference or who characterizes themselves as a "stomach sleeper". Decidedly softer than a firm mattress but less cushioned than a pillow top or euro top model, a plush model is the perfect compromise if your mattress firmness preferences differ from your partner's.
Pillow Top - If you have ever added a mattress pad to your mattress to make it softer, a pillow top model may be exactly what you're looking for. Pillow top mattresses incorporate a gusseted pad attached to the top of the mattress for a distinct featherbed feel.
Euro Top - A euro top model incorporates an extra layer of cushioning at the top of the mattress. Unlike a pillow top mattress, the cushioning on a euro top mattress is actually sewn into the mattress. Sleepers with painful joints may enjoy the gentle cushioning of a euro top mattress.
A. What do you do when the perfect mattress doesn't provide the same support that it once did? You try to find the same one, or the closest thing to it. Mattress lines are always evolving and tend to change every year or two. This means it might be hard to find the exact same mattress. However, by determining your preferred comfort level, you can find one that feels just like it.
A. Certain mattresses are specifically made for and only sold to hotel industry. This is because - in general - hotel mattresses have to be flipped often because of staining, and are supported by a boxspring with coils (sort of like a second mattress). A quick call to the hotel will establish the company that manufactures the mattresses used by the hotel, and from there you can generally find almost the exact equivalent mattress, adjusted for home use. Serta is the most popular mattress brand among major hotels and motels around the world. Some of the most prestigious hotels have chosen Serta above all other mattresses for it's comfort, durability, and value. Close your eyes - it will feel like you're on vacation!
A. Sometimes Queen and King box springs can provide a significant challenge when trying to ascend a narrow staircase. Fortunately, there is no need to bang up your wall trying to squeeze it through. Some of our brand names offer a "split box spring," which involves two smaller box springs instead of one large one. It is a good idea to call us if you are interested in this type of box spring.
A. All of our mattresses go straight from the factory directly to you. We do not sell any used or reconditioned mattresses or box springs. You can rest assured that you are getting a quality mattress that is committed to your comfort.
A. All of the products listed on our site are in brand-new condition and backed by a full manufacturer's warranty.
A. A huge benefit of buying online is that we do not charge sales tax on delivery anywhere in the United States, except for Massachusetts where our main office is located.
A. Sometimes it is fine to order just a mattress, assuming that your box springs are still in great condition. Chances are, however, if your mattress needs to be replaced, so do your box springs. You wouldn't build a brand new house on a crumbling foundation, would you? A new mattress will eventually sink into the worn areas of the box spring, removing the comfort from your night's sleep.
A. Both of these sizes are big enough for an entire royal family, but they have slightly different dimensions. Regular King, or Eastern King mattresses, are a little wider than California Kings, and not as long. The Eastern King is the more popular of the two, but the further West you go, the more prevalent the California Kings will be.
A. The best way to clean your mattress is to cover it so it doesn't get dirty in the first place! Putting a mattress pad under your sheets is definitely a good idea. If your mattress does get a little dirty, we recommend using a vacuum to get the dirt out. For stains, apply a conservative amount of mild soap and cold water. Just don't soak the mattress or box spring, as mildew can become an unwelcome guest.
A. On most of our products, you may return your purchase for any reason within 30 days of receipt for an exchange or a refund of the purchase price, excluding shipping and handling costs. Click here to view our full return policy.
A. When it comes to a medical condition, we always recommend consulting a physician before purchasing a mattress. Everyone's body works differently, so it is best to get advice from those who are most knowledgeable about your body. Our wide range of comfort scales can generally accommodate your specific needs.
Remember, if you have any questions about your mattress purchase, don't hesitate to call! Our friendly mattress experts will walk you through the decision process and help you find exactly what you need. Give us a call at (800) 331-9266 or drop us an email at service@CSNMattresses.com if it's more convenient. We promise to get back to you promptly!
